Shipping & Returns EU

Estimated Delivery 

Standard Shipping: 3–5 business days

Standard delivery is free for orders over €200. 

Express Shipping: Dynamic: 1–3 business days 

UPS Express Home Delivery is free for orders over €250. 

 

Taxes & Duties

For deliveries to European countries that are not part of the EU (e.g. Norway and Switzerland), VAT and import duties may vary depending on local regulations. These charges are not included in your order and may be collected upon delivery.

Order value	<€200	€200– €250	>€250
UPS Standard Access Point	€10–€20	Free	Free
UPS Express Home Delivery	€15–€25	€5	Free
DHL Express ODD	€23–€33	€13	€8

Customers in Sweden, Finland, Eastern Europe, Norway, and Switzerland may see slightly different options at checkout due to regional carrier availability and pricing.

Returns

You have the right to cancel your purchase without justification within 14 calendar days from the date you received the product(s). The cancellation deadline is met if you submit a return request via our Return Portal before the deadline and ship the product(s) without unreasonable delay after your request has been approved. The cost of return shipping is borne by the customer unless otherwise stated in the Return Portal.